Privacy Policy

by | 07/17/2024

The privacy of our members and visitors to our web site is something that we hold in high respect. Subject to applicable laws, information you submit to this web site will be used as described in this policy. We do not retain information on our site that attempts to link personally identifiable information of individual visitors to their usage of this site. We do collect data that allows us to monitor activity on our site from your IP address to diagnose problems and monitor usage and activity on this site.

We do gather detailed information from our site visitors as noted below:

  • Voluntary event registrations request contact information from registrants such as name, member ID, phone and email address that is used to facilitate event registrations and database updates.
  • Some portions of our site requests information from visitors who are submitting community events and news items for display on our website. This information is used by the Chamber in the event we need to contact the submitter for more detailed information and to establish a chain of accountability for the information presented on the site.
  • Our member surveys request, but do not require, that the participant enter contact information in the event they would like us to contact them for follow up
  • Credit card information is not collected by us, but by our 3rd party partner, Authorize.NET. Credit card transactions are subject to the Authorize.NET Privacy policies.
  • We do not share information gathered on this site with any organizations outside of the Waterford Area Chamber except as required by law. As noted in the Membership Application, member organizations agree that the Waterford Area Chamber may communicate with your organization about Chamber and Chamber member products, programs, discounts, sponsorships, registration deadlines, and services. Since one of the primary goals of Chamber membership is to provide networking opportunities for our members, members further acknowledge on the Membership Application that the Waterford Area Chamber may share their contact information, including fax &/or email addresses, with other member organizations.

If members do not want any or all of this contact information shared with other member organizations, they must notify the Waterford Area Chamber via email or fax at or 248.666.3325 (fax) indicating that they do not want specific contact information shared with other member organizations. Once notification is received, we will cease sharing that specified information with other member organizations.

To the extent that visitors may participate in items on our web site such as blogs, forums, chat rooms and newsgroups, visitors must remember that information disclosed in these becomes public information and caution should be used in deciding personal information that is disclosed.

For purposes of assisting our members in connecting with each other and others in the community that might have interest in using their services, the Waterford Area Chamber does make available contact information on our site for each of our member businesses. Persons other than Chamber members will have access to this information and could send you unsolicited emails, faxes or regular mail.

Certain forms on our website may use cookies. Cookies are small files of data that reside on your computer and allow the Waterford Area Chamber to recognize you as a previous visitor to our website. The Waterford Area Chamber may use cookies to populate frequently used forms or to provide you with other customized viewing options for your convenience. The Waterford Area Chamber uses cookies solely to maintain personalized services throughout the website.

Personally Identifiable Information

The Waterford Area Chamber will only collect personally identifiable information about you on our web site based on your actions taken by you and with your knowledge through voluntary registration forms. Information included in these forms may include, and is not limited to name, company name, address, phone number, fax, email and web site. By providing this information, you are giving us your consent to use this information in accordance with the terms and provisions of this policy. Please be aware that information disclosed on any open forum hosted by the Waterford Area Chamber may allow others to collect this information and send you unsolicited items.

If the user does not wish to share their personal information over the Internet, most transactions can be performed by phone as a way of not providing personal information electronically over the Internet.

Non-personally Identifiable Information

There is certain non-personally identifiable information we may collect that includes, among other things, information we automatically collect regarding your use and/or actions on our Web site. This type of information includes items such as, user traffic patterns, page views on the Web site, click-through rates, & search terms that users enter into our search utility. When visitors come to our site, we collect the IP address, their operating system and web browser software used. Using an IP address, which is not the same as an e-mail address, we can identify the user’s Internet service provider, and based on that identification, the Chamber can approximate the geographic location of the connection.

Non-Personally Identifiable Information allows the Chamber to determine how our web site is being used to identify popular areas of the site and assess the effectiveness of certain portions of our site.

Credit Card Information Security

The Waterford Area Chamber contracts with Authorize.NET, aka CyberSource, to process credit card transactions. CyberSource is committed to privacy and security. CyberSource is compliant with the Payment Card Industry Data Security Standard (“PCI DSS”) as a Level 1 service provider. CyberSource has been compliant with PCI DSS since its inception in 2002. PCI DSS is the bankcard industry’s most stringent security standard. Examples of CyberSource’s security measures include: physical, electronic, and procedural safeguards; sophisticated security monitoring tools; documented security policies; use of strong encryption for transmissions of Order Information to and from CyberSource Customers; restricted access of personally identifiable information; and, periodic security audits by third party security experts.

Web Site & Member Memo Posting

Community Calendar

Unless otherwise noted, the Waterford Area Chamber of Commerce is not the sponsor or organizer of events in the Community Calendar listing and makes no warranties or representations as to the accuracy of the content submitted by event hosts or sponsors. The submitter of an event is responsible for the accuracy of the content. In addition, the Waterford Area Chamber of Commerce cannot guarantee that all events submitted will appear on our Website.

News & Announcements / Member MarketPlace

Unless otherwise noted, the Waterford Area Chamber of Commerce is not the originator of news items listed on this Web site and makes no warranties or representations as to the accuracy of submitted news content. The submitter of a news item is responsible for the accuracy of the content. In addition, the Waterford Area Chamber of Commerce makes no guarantee that all news submitted will appear on our Website. The Chamber also does not make any guarantees on any products or services or pricing of these posted by any organization on the Member MarketPlace.

Member Profiles

Member Profiles are submitted by Waterford Area Chamber members, and the Waterford Area Chamber of Commerce makes no warranties or representations as to the accuracy of the content. The submitter of a member profile is responsible for the accuracy of the content. The Waterford Area Chamber of Commerce cannot guarantee that profiles submitted will appear on our Website, and we will only be able to consider profile submissions from our chamber members.

For a downloadable version of the Chamber’s Member Memo posting policy, please view this file: 06-27-05Policy.


This Site may contain links to or references to third party websites. These links are provided for your convenience only. No endorsement of any third party products, services or information is expressed or implied by any information, material or content of any third party contained in, referred to, included on, or linked from or to this Site. Any information, data, opinions, recommendation, products or services provided by such third parties through links to other websites or otherwise made available through their websites are solely those of such third parties and not of the Waterford Area Chamber of Commerce. Your use of such third party websites is subject to the terms and conditions of use and the privacy policies of such websites.


By using this site, you acknowledge that while the Chamber has made efforts to ensure that information on this site is secure from unauthorized use, a perfect security system is not possible. Any information that you send or enter on this site is not encrypted unless we notify you that it is encrypted. We utilize a firewall and monitor it for security.

Notice to Parents or Guardians

It is a parent’s responsibility to talk with their children about safe and responsible use of the Internet.

Your Access to Information

You are entitled to access the data we have collected about you to ensure that it is accurate; however, except through the “Members Only” portal, the Web site does not give users the option to correct, update or delete any information previously provided to us by the user. We will maintain copies of user information to the extent retained as part of our Web site’s standard backup/archive process. In addition, these procedures will not remove such information that has been provided by you to, or collected from you by, the Web sites of our business partners. We are not responsible for ensuring the removal or deletion from the Web sites of our business partners of your information provided by us to our business partners as permitted by you or otherwise in accordance with this Privacy Statement.



Member Employees